Payment Terms, Deposits & Refund Policy Archives - PixelKraft LLC

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Company Overview & Mission

2

What is PixelKraft LLC?
What is PixelKraft’s mission or philosophy?

Services Offered

3

What services does PixelKraft offer?
Do you offer content creation and copywriting?
Can PixelKraft handle our online marketing as well?

Process & Workflow

3

What is PixelKraft’s process from onboarding to delivery?
How long does a typical web design project take?
How many revisions can I request during the design process?

Website Packages

2

What website packages do you offer, and what are their features and pricing?
Are there any ongoing costs for my website (besides the initial design/development fee)?

Booking Systems & Automation Tools

3

Can PixelKraft integrate booking systems or automation tools into my website?
What kinds of booking systems can you set up?
What do you mean by “automation tools”?

Support, Maintenance & Revisions

2

Do you offer ongoing support and website maintenance after launch?
How are revisions and changes handled during and after the project?

Ownership, Licensing & Deliverables

2

Who owns the website and deliverables after completion?
What deliverables will I receive at the end of the project?

Payment Terms, Deposits & Refund Policy

3

How do payments work – do you require a deposit?
What is your refund and cancellation policy?
Do you offer any guarantees?

Communication & Project Collaboration

3

How will we communicate and collaborate during the project?
Can we communicate via phone or in-person?
How involved do I (the client) need to be in the project?

Post-Project Support & Retainers

2

What happens after my website is launched? Do you offer post-project support or retainers?
Do you offer retainers for ongoing work (like SEO, updates, etc.)?

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Payment Terms, Deposits & Refund Policy

Payment Terms, Deposits & Refund Policy

How do payments work – do you require a deposit?
What is your refund and cancellation policy?
Do you offer any guarantees?

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PixelKraft LLC is a Website Design, Development, Digital Marketing & SEO company based in Dallas, Texas offering services to small and medium businesses worldwide.

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