Managed hosting (most popular)
/hosting managed plans bundle infrastructure with upkeep:
| Plan | Price | Includes |
|---|---|---|
| Launch Care | $39/mo | Secure hosting, daily backups, uptime monitoring, 30 min of support |
| Business Care | $99/mo | Malware protection, fast global delivery, edits on request, 2 support hours |
| Growth Care | $199/mo | Speed tuning, staging site, analytics report, 4 support hours |
| Premium Care | $449/mo | Priority 4-hour response, 8 support hours, content publishing |
Without a maintenance plan
You can still email support@pixelkraft.net for help — billed hourly or quoted per task. A short post-launch warranty covers defects in our delivery (see guarantees).
What maintenance covers
- Platform and dependency updates
- Backup verification and restore drills
- Content swaps you send us (within plan hours)
- Form, integration, and uptime checks
- Performance tune-ups when something drifts
Response expectations
| Priority | Typical response |
|---|---|
| Urgent (site down, payments broken) | Same-day for managed hosting clients |
| Normal requests | 1–2 business days |
| Planned enhancements | Scheduled like any project — timeline depends on scope |
Many clients choose managed hosting so they never think about patches. Others self-manage and call us for heavy lifts — both are fine.