Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to pixelkraft.net and your engagement with PixelKraft LLC (“PixelKraft,” “Company,” “we,” “our,” or “us”) for web design, development, SEO, marketing, automation, hosting, consulting, and related digital services (collectively, the “Services”).

By accessing our website, submitting a form, completing online checkout, scheduling a consultation, or engaging our Services, you (“Client,” “you,” or “your”) agree to these Terms. If you are entering into an agreement on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use our website or Services.

1. Services overview

PixelKraft provides custom digital services including website design and development, application builds, SEO programs, marketing support, automation, hosting guidance, ecommerce implementations, and related consulting. Unless expressly stated in writing:

• Services are scoped per proposal, SOW, package page, or checkout description
• Timelines are estimates, not guarantees, and depend on client responsiveness and third-party dependencies
• We may use subcontractors, employees, and tools to deliver work, subject to confidentiality obligations
• We reserve the right to decline or discontinue Services for any lawful reason

2. Consultations, quotes, and proposals

Scheduling a call, submitting a contact form, or receiving a quote does not create a binding contract or guarantee availability, pricing, or timeline until a written scope is accepted and any required payment is received.

Free or paid consultations are for discovery only. Advice shared during a consultation is general in nature unless followed by a signed SOW or paid engagement.

3. Eligibility and account access

You must be at least 18 years old and capable of forming a binding contract. You are responsible for maintaining the confidentiality of credentials we issue for staging sites, CMS access, repositories, or client portals, and for all activity under those credentials.

4. Client responsibilities

You agree to:

• Provide accurate, complete information during scoping and delivery
• Supply content, assets, brand materials, and approvals in a timely manner
• Ensure you have rights to all materials you provide (text, images, logos, video, data)
• Obtain licenses for fonts, stock media, plugins, and third-party tools you request
• Designate a single point of contact with authority to approve scope, designs, and invoices
• Review deliverables promptly and report issues within agreed review windows
• Maintain backups of any content you provide unless we expressly agree to host backups

PixelKraft is not liable for delays, defects, or legal claims arising from materials, instructions, or delays attributable to you or third parties you designate.

5. Scope, revisions, and change orders

Each project includes a defined scope. Requests outside that scope require a change order with adjusted fees and timeline. Unless otherwise specified in writing:

• Revisions are limited to the rounds stated in your proposal or SOW
• Additional revision rounds, new pages, features, or integrations are billable
• Pausing a project for more than 30 days without written agreement may incur remobilization fees

We may suspend work on overdue accounts until balances are current.

6. Fees, payment, and taxes

Unless stated otherwise in your proposal, package page, or checkout flow:

• Deposits and milestone payments are due as invoiced or at checkout
• Invoices are due Net 14 from the invoice date
• Late payments may incur interest at the lesser of 1.5% per month or the maximum rate permitted by law, plus collection costs
• You are responsible for applicable sales, use, VAT, or similar taxes unless we are required to collect them
• All fees are quoted in U.S. dollars unless otherwise specified

Our Refund Policy governs refund eligibility and is incorporated by reference.

6.1 Online checkout (Stripe)

Selected packages, hosting plans, SEO plans, builder modules, and deposits may be purchased through Stripe Checkout on our website. By completing checkout, you authorize PixelKraft and Stripe to charge the payment method you provide for the amounts, intervals, and descriptions shown at checkout.

Checkout summaries, receipt emails, and Stripe records are evidence of the payment option you selected (pay in full, deposit, financing, or subscription). If checkout information conflicts with these Terms, the checkout summary and package description control for that purchase.

We do not store full payment card numbers on our servers. Card data is processed by Stripe subject to its terms and privacy practices.

6.2 Deposits and pay-in-full purchases

Unless a signed SOW states otherwise:

• Deposits (typically 50% of eligible one-time work, with a practical minimum) reserve schedule capacity and are non-refundable once work commences
• Pay in full purchases for custom services are non-refundable once work commences
• Remaining balances on deposit-based projects are due per milestone or launch terms stated at checkout or in your SOW

6.3 In-house 0% financing

Eligible one-time packages may be paid in twelve (12) equal monthly installments at 0% interest through Stripe subscriptions. By selecting financing and checking the consent box at checkout, you authorize recurring charges for the full installment schedule and acknowledge that:

• The total financed amount equals the package price shown at checkout
• Work may pause or deliverables may be withheld if a scheduled payment fails
• Early payoff requests must be made in writing; refunds for completed work periods do not apply
• Financing terms are governed by this Policy and our Refund Policy

6.4 Subscriptions and recurring plans

Hosting, SEO, development retainers, and other monthly plans bill on a recurring basis until cancelled. Unless stated otherwise on the package page or checkout screen:

• Subscriptions auto-renew each billing period until you cancel through us or the method described in your welcome materials
• Three-month minimum terms apply to many monthly plans; early cancellation does not entitle you to a refund for months already billed or minimum terms not yet fulfilled
• Price changes take effect on renewal with reasonable notice where required by law
• Failure to pay may result in suspension of services, removal of access, or termination

7. Intellectual property

7.1 PixelKraft materials

Until full payment of all amounts due, PixelKraft retains all right, title, and interest in designs, code, layouts, frameworks, tools, methodologies, and pre-existing intellectual property used to create deliverables.

7.2 Client license upon payment

Upon full and final payment, Client receives a non-exclusive, non-transferable, perpetual license to use the final deliverables for Client’s internal business purposes, subject to third-party license terms embedded in the deliverables.

7.3 Work-for-hire and transfer

If a signed SOW expressly designates specific deliverables as “work made for hire,” ownership transfers upon full payment as stated in that SOW. Otherwise, no ownership transfer occurs beyond the license above.

7.4 Portfolio and marketing use

Unless otherwise agreed in writing, PixelKraft may display completed work in our portfolio, case studies, proposals, and marketing materials. Any on-site credit or attribution is optional and applied only when agreed in writing. Removal requests may be accommodated; a reasonable fee may apply based on project scope.

7.5 Client materials

You retain ownership of materials you provide. You grant PixelKraft a limited license to use those materials solely to perform the Services.

8. Third-party tools and services

Projects may incorporate third-party themes, plugins, APIs, fonts, stock assets, hosting, analytics, payment gateways, booking tools, or SaaS platforms. These remain subject to their respective licenses and terms. PixelKraft is not responsible for price changes, outages, policy changes, or discontinuation of third-party services.

You are responsible for ongoing third-party fees (hosting, domains, licenses, API usage, ad spend) unless explicitly included in your SOW or subscription plan.

9. Confidentiality

Each party agrees to protect the other’s non-public business, technical, and financial information with reasonable care and to use it only for performing obligations under these Terms. Confidentiality does not apply to information that is public, independently developed, or lawfully received from a third party without restriction.

10. Website acceptable use

You may use our public website for lawful purposes only. You agree not to:

• Attempt unauthorized access to our systems, forms, APIs, or CMS
• Scrape, crawl, or harvest data from the site in violation of our robots rules or applicable law
• Submit false, misleading, or malicious information through forms or checkout
• Interfere with site security, Turnstile, or rate limits
• Use our content, trademarks, or case studies in a way that implies endorsement without permission

We may block IPs, refuse service, or report abuse to providers or authorities when appropriate.

11. No exclusivity

Unless expressly stated in a signed agreement, PixelKraft may serve other clients, including competitors in the same industry. We do not guarantee exclusivity of layouts, frameworks, or approaches derived from common industry practices, templates, or open-source components.

12. Disclaimers

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, PIXELKRAFT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE.

We do not warrant uninterrupted or error-free operation, specific search rankings, traffic levels, revenue outcomes, or compatibility with every device, browser, or third-party platform.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

• PIXELKRAFT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION
• OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNTS PAID BY YOU TO PIXELKRAFT FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT, OR ONE HUNDRED U.S. DOLLARS ($100) IF NO FEES WERE PAID

These limits apply regardless of the theory of liability and even if we were advised of the possibility of such damages. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless PixelKraft, its members, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

• Content, data, or materials you provide
• Your breach of these Terms or applicable law
• Alleged infringement of third-party rights by materials you supplied or directed us to use
• Your use of deliverables outside the scope of the granted license
• Disputes between you and your customers, users, or employees

15. Termination

Either party may terminate an engagement as provided in the applicable SOW, subscription terms, or proposal. PixelKraft may suspend or terminate access to our website or Services immediately if you breach these Terms, fail to pay amounts due, or engage in abusive or unlawful conduct.

Upon termination:

• All unpaid fees for work performed through the termination date become immediately due
• Sections intended to survive (payment, IP, confidentiality, disclaimers, liability limits, indemnification, governing law) remain in effect
• We may deliver work-in-progress in its current state; no refund applies for completed milestones (see Refund Policy)

16. Force majeure

Neither party is liable for delay or failure to perform due to events beyond reasonable control, including natural disasters, war, labor disputes, internet or utility failures, government actions, pandemics, or third-party platform outages. The affected party will notify the other and resume performance when reasonably possible.

17. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. You agree that exclusive jurisdiction and venue for disputes arising under these Terms lie in the state and federal courts located in Collin County, Texas, and you consent to personal jurisdiction there.

Before filing suit, the parties agree to attempt good-faith resolution by contacting support@pixelkraft.net and allowing 30 days for negotiation.

18. Electronic communications

You consent to receive agreements, invoices, receipts, project updates, and policy notices electronically at the email address you provide. You agree that electronic records satisfy any legal requirement that communications be in writing, where permitted by law.

19. General provisions

• Entire agreement: These Terms, together with applicable SOWs, checkout summaries, and policies linked herein, constitute the entire agreement regarding website use and general Services engagement
• Severability: If any provision is unenforceable, the remainder stays in effect
• Waiver: Failure to enforce a provision is not a waiver of future enforcement
• Assignment: You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets
• Notices: Legal notices to PixelKraft must be sent to support@pixelkraft.net

20. Changes to these Terms

We may modify these Terms at any time by posting an updated version on this page. Material changes take effect upon posting unless otherwise stated. Continued use of our website or Services after changes constitutes acceptance.

21. Contact

PixelKraft LLC
Dallas, Texas, United States
Email: support@pixelkraft.net
Phone: +1 (469) 333-3007

Related: Privacy Policy · Refund Policy · Cookie Policy · Legal hub